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Refund Policy

At LK Farm, we are committed to providing quality products and ensuring customer satisfaction. Please review our Refund Policy below.

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. No Refunds on Open Products We do not offer refunds on open or used products. Once a product has been opened or used, it is considered non-returnable. This policy is in place to maintain the integrity and safety of our products.

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2. Credit on an As-Needed Basis In cases where a product is defective or there is an issue with your order, we may provide credit toward a future purchase, at our discretion. Credit will be issued on an as-needed basis and will depend on the specific circumstances. To be eligible for credit, you must contact us within [number of days] days of receiving your order, and we may require proof of the issue, such as photos or a description of the problem.

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3. Return Process If you believe your order is eligible for credit, please follow these steps:

  • Contact our customer service team at littlekidholmfarm@outlook.com within 10 days of receiving the product.

  • Provide order details, including your order number, product information, and a description of the issue.

  • Our team will review your request and provide instructions on how to proceed.

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4. Shipping Costs Any shipping fees associated with returns or exchanges are the responsibility of the customer, unless the product is defective or an error was made by us. We recommend using a trackable shipping service for returns to ensure that the product reaches us safely. 

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5. Final Decision All refund, exchange, or credit requests are subject to our review and final decision. We reserve the right to refuse any request that does not meet the criteria outlined in this policy.

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6. Changes to Refund Policy We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically for any updates.

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7. Contact Us If you have any questions or concerns regarding our Refund Policy, please contact us at:

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LK Farm

  • Email: info@lkfarm.ca

  • Phone: 613-719-9036

  • Address:3326 9th line rd. Metcalfe, Ontario

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